Customer Support
Available 24/7
Our top priority is safeguarding your funds and ensuring your privacy.
We adopt a holistic strategy to safeguard your cryptocurrency investments. Our expert team has implemented advanced measures to protect against the theft of funds and sensitive information. However, security threats extend beyond theft. We ensure stability through proof of reserves, strong banking relationships, and adherence to top-tier legal compliance.
Our thorough approach to cybersecurity and information management has earned us the ISO/IEC 27001:2013 certification and allowed us to successfully complete a SOC 2, Type 1 examination. This underscores our dedication to upholding the highest international security standards, ensuring your funds and personal information remain secure.
24/7 Live Chat
We’re here whenever you are. Our team of experts is available around the clock to assist you via our 24/7 live chat, providing prompt and effective solutions to your needs.
Prefer Speaking?
Our dedicated support specialists are here to help you 24/7.
Fast and Dependable Email Support
With industry-leading satisfaction rates and quick response times, along with support in various languages, we’re always available by email to assist you—regardless of the issue.
90% Client Satisfaction Score—And for Good Reason
Our support team has a proven track record of delivering prompt and outstanding customer service. We are always here to help, no matter the issue.